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Boldchat Web Service API Reference |
Class ChatAssignmentInfo
Instances of theChatAssignmentInfo class contain information about one chat assignment.
A chat assignment belongs to a single chat, identified by the chatID property.
| Property Summary | |
|---|---|
| Long | chatAssignmentID The unique ID the chat assignment belongs to |
| Byte | assignmentType The assignment type of the chat assignment |
| Long | operatorID The unique ID of the operator the chat assignment belongs to |
| Long | chatID The unique ID of the chat the chat assignment belongs to |
| Integer | assignmentNumber The assignment number of the chat assignment |
| Calendar | started The Started timestamp of the chat assignment |
| Calendar | answered The Answered timestamp of the chat assignment |
| Calendar | ended The Ended timestamp of the chat assignment |
| Integer | operatorAnswerChatCount The operator answer chat count of the chat assignment |
| Integer | operatorEndChatCount The operator end chat count |
| Long | accountID The account ID of the operator the current chat assignment belongs to |
| Calendar | created The Created timestamp of the chat assignment |
| Calendar | updated The Updated timestamp of the chat assignment |
| Long | folderID The folder ID the chat belongs to |
| Long | websiteDefID The website definition ID the chat assignment belongs to |
| Byte | clientType The client type of the chat the chat assignment belongs to |
| Byte | fromAssignmentType The assignment type of the chat assignment |
| Long | fromOperatorID the from operator ID |
| Long | assignmentByOperatorID the ID of the operator who assigned the current chat to someone else |
| Long | fromDepartmentID The from department ID of the chat assignment |
| Long | departmentID The department ID the chat assignment belongs to |
| Long | toOperatorID The to operator ID of the chat assignment |
| Long | toAssignmentByOperatorID The to assignment by operator ID of the chat assignment |
| Long | toDepartmentID The department ID to whom the chat was assigned |
| Integer | visitorMessageCount The visitor message count of the chat assignment |
| Integer | operatorMessageCount The operator message count of the chat assignment |
| Integer | endedVisitorMessageCount The ended visitor message count of the chat assignment |
| Integer | endedOperatorMessageCount The ended operator message count of the chat assignment |
| Property Detail |
|---|
The unique ID the chat assignment belongs to
Byte assignmentType
The assignment type of the chat assignment
Long operatorID
The unique ID of the operator the chat assignment belongs to
Long chatID
The unique ID of the chat the chat assignment belongs to
Integer assignmentNumber
The assignment number of the chat assignment
Calendar started
The Started timestamp of the chat assignment
Calendar answered
The Answered timestamp of the chat assignment
Calendar ended
The Ended timestamp of the chat assignment
Integer operatorAnswerChatCount
The operator answer chat count of the chat assignment
Integer operatorEndChatCount
The operator end chat count
Long accountID
The account ID of the operator the current chat assignment belongs to
Calendar created
The Created timestamp of the chat assignment
Calendar updated
The Updated timestamp of the chat assignment
Long folderID
The folder ID the chat belongs to
Long websiteDefID
The website definition ID the chat assignment belongs to
Byte clientType
The client type of the chat the chat assignment belongs to
Byte fromAssignmentType
The assignment type of the chat assignment
Long fromOperatorID
the from operator ID
Long assignmentByOperatorID
the ID of the operator who assigned the current chat to someone else
Long fromDepartmentID
The from department ID of the chat assignment
Long departmentID
The department ID the chat assignment belongs to
Long toOperatorID
The to operator ID of the chat assignment
Long toAssignmentByOperatorID
The to assignment by operator ID of the chat assignment
Long toDepartmentID
The department ID to whom the chat was assigned
Integer visitorMessageCount
The visitor message count of the chat assignment
Integer operatorMessageCount
The operator message count of the chat assignment
Integer endedVisitorMessageCount
The ended visitor message count of the chat assignment
Integer endedOperatorMessageCount
The ended operator message count of the chat assignment