 |
Boldchat Web Service API Reference |
Class EmailThreadInfo
AnEmailThreadInfo instance contains
information about one email thread. An email thread
belongs to a single folder at any given time.
| Property Summary | |
|---|---|
| Date | answered The Answered timestamp. |
| Long | emailThreadID The email thread ID. |
| Byte | emailThreadType The email thread type. |
| Date | closed The Closed timestamp. |
| Date | created The Created timestamp. |
| Long | customField1ID The first custom field ID. |
| Long | customField2ID The second custom field ID. |
| Long | departmentID The department ID of the email thread. |
| Date | dueDate The DueDate timestamp. |
| Date | ended The Ended timestamp. |
| Date | flagged The Flagged timestamp. |
| Long | folderID The ID of the folder the email thread belongs to. |
| Long | lastAssignedByOperatorID The ID of the operator who last assigned the email thread. |
| Long | operatorID The ID of the operator assigned to this email thread. |
| Long | relatedToItemID The ID of the item this email thread is related to. |
| Byte | relatedToItemType Gets the item type of the item this email thread is related to. |
| Date | updated The Updated timestamp. |
| Long | userCategoryID The user category ID of the email thread. |
| Long | userStatusID The user status ID of the email thread. |
| Property Detail |
|---|
The Answered timestamp.
Long emailThreadID
The email thread ID.
Byte emailThreadType
The email thread type.
- 1 - Inbound
- 2 - Outbound
- 4 - System
Date closed
The Closed timestamp. A null value means that the email thread is open.
Date created
The Created timestamp.
Long customField1ID
The first custom field ID.
Long customField2ID
The second custom field ID.
Long departmentID
The department ID of the email thread.
Date dueDate
The DueDate timestamp.
Date ended
The Ended timestamp.
Date flagged
The Flagged timestamp.
Long folderID
The ID of the folder the email thread belongs to.
Long lastAssignedByOperatorID
The ID of the operator who last assigned the email thread.
Long operatorID
The ID of the operator assigned to this email thread.
Long relatedToItemID
The ID of the item this email thread is related to.
Byte relatedToItemType
Gets the item type of the item this email thread is related to.
Date updated
The Updated timestamp.
Long userCategoryID
The user category ID of the email thread.
Long userStatusID
The user status ID of the email thread.