Boldchat Web Service API Reference |
NetPromoterScoreInfo
class
contains the Net Promoter Score (NPS) and the counts that
are used to calculate the score.
See Also:
Property Summary | |
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int | promoters The number of promoters, or those providing answers between 9 and 10. |
int | passives The number of passives, or those providing answers between 7 and 8. |
int | detractors The number of detractors, or those providing answers between 0 and 6. |
double | netPromoterScore The calculated Net Promoter Score (NPS), defined as the difference between the percentage of promoters and the percentage of detractors. |
Property Detail |
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The number of promoters, or those providing answers between 9 and 10.
The number of passives, or those providing answers between 7 and 8.
The number of detractors, or those providing answers between 0 and 6.
The calculated Net Promoter Score (NPS), defined as the difference between the percentage of promoters and the percentage of detractors.