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Class NetPromoterScoreInfo

An instance of the NetPromoterScoreInfo class contains the Net Promoter Score (NPS) and the counts that are used to calculate the score.

See Also:
Property Summary
intpromoters
The number of promoters, or those providing answers between 9 and 10.
intpassives
The number of passives, or those providing answers between 7 and 8.
intdetractors
The number of detractors, or those providing answers between 0 and 6.
doublenetPromoterScore
The calculated Net Promoter Score (NPS), defined as the difference between the percentage of promoters and the percentage of detractors.

Property Detail
int promoters

The number of promoters, or those providing answers between 9 and 10.

int passives

The number of passives, or those providing answers between 7 and 8.

int detractors

The number of detractors, or those providing answers between 0 and 6.

double netPromoterScore

The calculated Net Promoter Score (NPS), defined as the difference between the percentage of promoters and the percentage of detractors.